Service. It's more than just a word at Rapid Industries

Unparalleled customer service has been the cornerstone of our business, ever since its inception in 1967. We were known as Rapid Installations back then; our primary business was installing other manufacturers' conveyors, and our entire staff consisted of just six employees housed in a 2500 square foot building. Even at this early stage, we had set for ourselves the goal of providing the best service in the industry. A goal that was aided by our location in Louisville, Kentucky, which places us within 500 miles of most major population centers of the East and Midwest.

The improve our service capabilities and to provide our customers with the finest quality conveyors for their money, we began manufacturing our own line of overhead and floor conveyors in 1970.

Through our ongoing commitment to hire only the finest employees, to manufacture high quality products at the best possible prices, and to provide the best delivery in the business, we have continued to grow until we now have more than 100 employees in a central plant with more than 130,000 square feet of floor space.

We now manufacture one of the most complete lines of overhead conveyors in the world and are known internationally as Rapid Industries, Inc.

"Total System Responsibility"

Today, Rapid Industries' service includes turnkey installation of total material handling systems, including inception, design, fabrication, installation, start-up and training. From beginning to end, we assume total responsibility for our turnkey systems. We do the job right, because we have control over all stages of the design, manufacturing and installation processes.

But our responsibility doesn't stop there. We also provide long-term support for our customers by maintaining a large inventory of conveyor components. We can provide our customers with fast, affordable maintenance, upgrading or expansion of their conveyor systems.

Excellent Sales & Support Staff

Whether your need complete planning, estimating, designing and installation of a conveyor system or simply require additional information on our product line, the Sales and Project Engineering Departments can provide you with the service and support you need to get maximum value from your new or existing conveyor system.

If you need conveyor parts or components, our Inside Sales Department has computer access to our large inventory, including chain, trolleys, rails, drives, turns, take-ups and hundreds of other parts. Inside Sales personnel can give you virtually instantaneous pricing on conveyor components, and can usually ship the component you need right from stock, on an expeditious basis.

We're known by the company we keep. Our long list of satisfied and repeat customers include many of the most widely recognized names in U.S. industry, including: